We have updated our website. Please note that your Jeton Card details, including balance and wallet transactions, have not been transferred due to our agreement with card provider (Contis Financial Services). You can continue to access your Jeton Card balance on our old website for the next 60 days.

Go to old websiteGo

Cookies

policy

Please review our cookies policy, to fully understand how we handle your interactions with this website.

1. Introduction

1.1 LA Orange Limited, trading as Jeton, is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for distributing or redeeming electronic money (e-money) and providing certain payment services on behalf of an e-money institution, with FCA registration number 902088. LA Orange Limited is registered in England and Wales, Company Number 11535714, with its registered office address at The Shard Floor 24/25, 32 London Bridge Street, London, SE1 9SG, United Kingdom.

1.2 LA Orange CY Limited, trading as Jeton, is authorised by the Central Bank of Cyprus under the Electronic Money Law of 2012 and 2018 (Law 81(I)/2012) for distributing or redeeming electronic money (e-money), with Licence No: 115.1.3.66. LA Orange CY Limited has been incorporated in the Republic of Cyprus under the provisions of the Companies Law (Cap 113) with registration number HE 424807, with its registered office address at Gladstonos, 116 M. Kyprianou House, 3&4th Floor, 3032, Limassol, Cyprus.

1.3 The Company is using cookies on its website(s)to distinguish you from other users of our website/application. This helps us to provide you with a good experience when you browse our website or application and also allows us to improve our site. Any reference to the website includes our application for mobile devices.

2. Cookies Explained

2.1 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or other devices such as a tablet, iPad or smartphone if you agree. Cookies contain information that is transferred to your computer's hard drive.

3. How Cookies are Used

3.1 Cookies are used for a variety of reasons, but the most common ones are to improve the Company’s website’s performance and/or functionality & features, to present the Company’s products according to the user’s personal preferences, interests and needs as well as to help speed up his/her future activities and experience on our website(s).

3.2 Cookies are frequently used on many internet websites, and you can choose if and how a cookie will be accepted by changing your preferences and options in your browser.

3.3 The information and data that these cookies collect may contain personal identifiable information (such as your username, IP address) however these are not sufficient to identify you as an individual.

3.4 If you create an account with the Company, cookies will be used (including but not limited to) for the following reasons:

  • To retain information that the user provides the Company with during his/her website navigation such as remembering previous actions (e.g. entered text) to avoid repeating the same steps in the future;
  • To remember and save the choices you make (such as your user name or your preferred language) to provide a more personalized online experience across the Company’s website(s);
  • To remember your site preferences when you log out;
  • To remember newsletter or email subscription services and show relevant notifications/ alerts when there are news or updates;
  • To remember orders given between webpages so that a payment can progress smoothly;
  • To remember your user details for future correspondence;
  • To collect information regarding how you use the Company’s website(s) and other sites, sites/areas visited, for how long, the time spent on the website, what do you do while on those sites and any issues encountered to help us improve the performance of our website(s);
  • To test new features on the Company’s website(s) and understand which optimizations the users prefer in order to make relevant changes as to the way that the website(s) are delivered;
  • To monitor the user’s behaviour, interests and/or personal preferences in order to present to him/her with similar suggestions that might be of interest;
  • To customize the website(s) content according to what is more relevant to your preferences and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement. They also help us measure the effectiveness of advertising campaigns on the Company’s websites.

4. What Cookies Do We Use

Strictly necessary cookies (11)

NameProviderPurposeExpiryType
cfruidjbusinesssupport.zendesk.comThis cookie is a part of the services provided by Cloudflare – Including load-balancing, deliverance of web site content and serving DNS connection for website operators.SessionHTTP
cfruidjetonhelp.zendesk.comThis cookie is a part of the services provided by Cloudflare – Including load-balancing, deliverance of website content and serving DNS connection for website operators.SessionHTTP
zlcstorejeton.comThis cookie is necessary for the chat-box function on the website to function.PersistentHTTP
csrfjeton.comEnsures visitor browsing security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.SessionHTTP
AWSALBCORSzopim.comRegisters which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.6 daysHTTP
rc::agoogle.comThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.PersistentHTTP
rc::cgoogle.comhis cookie is used to distinguish between humans and bots.SessionHTTP
ZD-arturosjeton.comUsed to push or test different features in relation to the website’s Zendesk integration on a single user basis.PersistentHTTP
ZD-suidjeton.comUnique ID that identifies the user's session.PersistentHTTP
i18n_redirectedjeton.comDetermines the preferred language of the visitor. Allows the website to set the preferred language upon the visitor's re-entry.1 yearHTTP
ZD-storejeton.comRegisters whether the self-service assistant Zendesk Answer Bot has been displayed to the website user.PersistentHTTP

Analytical or performance cookies (13)

NameProviderPurposeExpiryType
_gajeton.comRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.2 yearsHTTP
_gatjeton.comUsed by Google Analytics to throttle request rate1 dayHTTP
_gidjeton.comRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.1 dayHTTP
_hjAbsoluteSessionInProgressjeton.comThis cookie is used to count how many times a website has been visited by different visitors – this is done by assigning the visitor an ID, so the visitor does not get registered twice.1 dayHTTP
_hjFirstSeenjeton.comThis cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.1 dayHTTP
_hjidjeton.comSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.1 dayHTTP
_hjIncludedInPageviewSamplejeton.comUsed to detect whether the user navigation and interactions are included in the website’s data analytics.1 dayHTTP
_hjIncludedInSessionSamplejeton.comRegisters data on visitors' website-behavior. This is used for internal analysis and website optimization1 dayHTTP
_hjRecordingLastActivityjeton.comSets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.SessionHTML
_hjTLDTestjeton.comRegisters statistical data on users' behavior on the website. Used for internal analytics by the website operator.SessionHTTP
hjViewportIdjeton.comSets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.SessionHTML
ZD-buidjeton.comUnique ID that identifies the user on recurring visits.PersistentHTML

Targeting cookies (9)

NameProviderPurposeExpiryType
zlcmidjeton.comPreserves users states across page requests.1 yearHTTP
_fbpjeton.comUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.3 monthsHTTP
_gsjeton.comCollects information on user preferences and/or interaction with web-campaign content - This is used on CRM campaign platform used by website owners for promoting events or products.SessionHTTP
_gujeton.comCollects information on user preferences and/or interaction with web-campaign content - This is used on CRM campaign platform used by website owners for promoting events or products.1 yearHTTP
_gwjeton.comCollects information on user preferences and/or interaction with web-campaign content - This is used on CRM campaign platform used by website owners for promoting events or products.1 yearHTTP
_hjRecordingEnabledjeton.comThis cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party datacenter or ad-exchange.SessionHTML
ads/ga-audiencesgoogle.comUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor 's online behavior across websites.SessionPixel
trfacebook.comUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.SessionPixel
zte#jeton.comSaves a Zopim Live Chat ID that recognizes a device between visits during a chat session.SessionHTTP

5. What Cookies Do We Use

5.1 In some cases, the Company may use cookies provided by trusted third parties such as social media websites (i.e. Google+, Facebook, YouTube etc.) or the Company’s business partners who may use cookies on our website(s). Please note that the Company has no access to or control over these cookies.

5.2 Third Party cookies help the Company understand how you use the Company’s website(s) and configure ways in which the Company can improve your experience as well as how you use social media buttons and/or plugins to connect with your social network. Cookies may also be used for marketing or advertising purposes or to compile aggregated statistics that allow the Company to understand how visitors use the website(s) and to help the Company improve their structure and content. Please note that these statistics are anonymous, and the Company cannot personally identify you.

5.3 You acknowledge that we assume no responsibility or liability whatsoever for such third party products or services or to the content or privacy practices of those third parties, this Cookie Policy does not apply to the third party products, services or websites or to information collected by such third parties.

5.4 You are knowingly and voluntarily assuming all risks of using third party products, services and sites and that we shall have no liability whatsoever with respect to such third party sites, products and services and your usage of them.

6. How to prevent use of Cookie

6.1 You can prevent or block cookies by changing your browser settings however, please kindly note that non-acceptance of these cookies may affect the functionality, features or performance of the Company’s website or parts of it and may no longer be able to navigate while on the Company’s website(s) and any other websites that you visit. Therefore, it is recommended that you do not disable such cookies especially if you are not sure how to do this.

7. How do I change my cookie settings?

7.1 You can change your cookie preferences at any time by clicking on the “Cookie Preferences” link on website. You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘Save and close’. You may need to refresh your page for your settings to take effect.

7.2 Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org

7.3 Find out how to manage cookies on popular browsers:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Microsoft Internet Explorer
  • Opera
  • Apple Safari

To find information relating to other browsers, visit the browser developer's website. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout

8. Additional Information

8.1 Learn more about who we are, how you can contact us and how we process personal data through our Privacy Policy