Cookie Policy

Our website uses cookies to distinguish you from other users of our website/application. This helps us to provide you with a good experience when you browse our website or application and also allows us to improve our site. Any reference to the website includes our application for mobile devices.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of our services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region, preferred browser or other preferences when using Jeton Wallet).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose.]

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Title Cookie NamePurposeMore Information
_gaThis cookie is set by Google Analytics used to distinguish users.Read Google Analytics Cookie Usage on Website
_gidThis cookie is set by Google Analytics used to distinguish users.Read Google Analytics Cookie Usage on Website
_hjidHotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.Read Hotjar Cookie Information
__zlcmidThis Cookie is used to store the visitor’s identity across visits and the visitor’s preference to disable our live chat feature.Read Zendesk In-Product Cookie Policy.

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies.

To deactivate the use of third-party advertising cookies, you may visit our website to manage the use of these types of cookies include link to consent management solution.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for essential cookies, all cookies will expire after [2 years].

This cookie policy may change. You are responsible for ensuring You periodically visit Our website and this cookie policy to check for any changes. If You (or the Business Entity You represent) have a Jeton Wallet Account, we will notify You (or the business entity You represent) before any material change to this cookie policy is due to take effect. We will do so by posting a notice of the changes on the website and by sending a notification e-mail to Your (or the business entity You represent) e-mail address.

Any changes to this cookie policy will be effective from the date indicated in the notice posted on the website and notified to You by e-mail (if You (or the business entity You represent) have a Jeton Wallet Account).

If you have any questions, please contact the Customer Support team at

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